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Contact Support Team

Flexense is fully committed to provide the best possible pre-sale and post-sale customer support with 24 hours service response time. Corporate customers requiring pre-sale assistance or post-sale support, please provide your phone number and a member of our support team will call you as soon as possible.

For urgent issues, please send an e-mail to: support@flexense.com

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** We are typically replying to all support requests within 24 hours. If you will not see a reply within 24 hours, please contact our support team and check your spam box for e-mails originating from support@flexense.com.

*** Flexense is committed to provide the best possible support for our customers. We are maintaining a centralized database of all issues, bugs and service requests and taking care of them according to the required priority. Bugs and issues detected in both the freeware and the commercial edition of the product resolved as fast as possible.

**** If you have an urgent issue or a bug that should be resolved immediately,
please contact us at: support@flexense.com

DupScout News

30-Sep-2026

DupScout v18.3 adds the ability to load lists of directories to search duplicate files in from text files allowing one to automate the duplicate files search operations. In addition, the new product version improves the conditional duplicate files search actions allowing one to automatically generate duplicate files search reports according to the user-specified conditions, improves the DupScout Server GUI application and fixes a number of bugs.

3-Jun-2026

DupScout v18.2 improves the performance and the fault tolerance of the duplicate files search operations and improves the duplicate files search progress dialog. In addition, the new product version improves support for Unicode characters in file search rules and regular expressions, improves the main DupScout GUI application and fixes a number of bugs.

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